Returns & Exchanges
At Walkaroo Footwear, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in unworn condition.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the unworn footwear in its original packaging, ensuring all tags are attached and the box is securely sealed for transit.
Handover to Courier
A reverse pickup will be scheduled within 48 hours; simply hand the package to our logistics partner and keep the tracking receipt.
Quality Check & Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing